Opening a care organisation

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We have guidance and tools to help you open a new care organisation.

These include:

We also keep you up to date with our work and new tools through our fortnightly e-bulletin.

The new Care manager starter pack

We've brought together some our most popular publications to help new adult social care services (and those managing them) to best prepare themselves to run a successful care provider.

The Care manager starter pack is aimed at new and aspiring managers to help them induct themselves into the role, as well as being prepared for the support, supervision and planning of care that is needed. The pack includes the following publications:

Becoming a manager workbook

  • It includes practical, cost effective and proven solution to making sure the people you manage know and understand what they need to do as managers and leaders.

Effective supervision guide

  • It provides advice and information on the benefits of supervision, different approaches to it within care sector environments and how supervision can be used to support people in the induction process and beyond.

Effective workplace assessment guide

  • This guide can help you to plan and implement effective assessments of your workers including the workplace assessment of competence.

Practical approaches to workforce planning workbook

  • This resource will help you to see how you and your workers are integral to the delivery of high quality, personalised and safe care. It includes advice and practical templates to use within your service.

Available at the introductory price of £95, this is a 30% saving on purchasing these resources individually.


Do you need to register with CQC?

If you want to set up a new care providing organisation you must contact the Care Quality Commission (CQC) to see if it needs to be registered. If it does you’ll have to complete a registration process with them.

We have guides that can help you find out what the CQC expects your workers to know and do and how you can develop their skills.

Whether or not CQC registration is needed, our tools help organisations to provide the best quality care.

Click on the options below for more information and to access the tools.

Organisations that are regulated by the CQC must comply with the CQC Fundamental Standards of Quality and Safety.

Our CQC providers guide gives recommendations on workforce development activity you can do to ensure your services meet the standards and are safe, effective, caring, responsive to people’s needs and well-led.

It focuses on key issues for all organisations including:

  • management and leadership
  • recruiting and retaining the right people
  • induction and related training
  • continuing development
  • information, innovation and quality improvement.


The Care Certificate is the induction that care workers should do when they start a career in social care.

It is a set of standards to adhere to in their daily working life. Training, supervision and workplace assessment should be provided.

The induction is the start of the career journey and part of the training that will make them ready to work in care.

The Care Certificate is for new staff, new to care. It is also offers opportunities for existing staff to refresh or improve their knowledge.


The Manager Induction Standards are recommended to anybody working or wanting to work in care management.

They set out clearly what a new manager needs to know and understand.

Care organisations use the standards to effectively plan and induct their new managers. 


Registered managers need to have a care management related qualification.  For new registered managers we recommend the Level 5 Diploma in Leadership for Health and Social Care

This qualification can be tailored to the service that is being provided. 



For care providing organisations, funding towards the cost may be available from our Workforce Development Fund.


To find out about changes within the sector and our new tools and events sign up to our fortnightly enews bulletin.

Learn from Others is our free online resource with examples of good practice from care organisations. You can learn a lot from other organisations, including what works and what can impact the success of learning and development.

It has written and video case studies, learning materials and signposts to related resources from us and other organisations.


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